Time and again, HTG’s five values and guiding principles have served as sources of strength for the the Alliance and still do today. HTG’s values date back to its founding in 1987 and grew from BIRTH:

Belief is the cornerstone of empowering associates to assume responsibilities and be the very best they can be. Believe in someone — and show it — and that person will move mountains to prove you’re right.

Integrity should be the hallmark of every HTG Associate. In setting and observing the highest ethical standards and doing the right thing, we live by a moral code that creates a sense of responsibility, we fulfill a duty of care, not only to our representatives and customers in the communities we serve but to our colleagues and ourselves.

Respect helps us to value differences, to appreciate each person for her or his unique qualities. Through respect, we help bring out the full potential of each person.

Trust means we want to live and work in an environment where communications are open — where people feel free to take risks, to share their points of view and to speak the truth as they see it. Trust people to do the right thing — and help them to understand your underlying reasoning and philosophy — and they won’t disappoint.

Assertively simply means we’re not always right — we don’t have all the answers — and we know it. We’re no less human than the people who work for us, and we’re not afraid to talk, to listen, to ask for help.